How to add joining instructions for virtual events?

You can easily publish your Virtual/Digital Events on AllEvents and let your audience register to join your virtual events conveniently.

You can add joining instructions for your virtual events as part of the ticket type, and these instructions will be sent to ticket buyers as part of the ticket confirmation email.

You can edit these details in the future as well.

Using Desktop website

Edit the ticket type

1
Sign in to your AllEvents account using either your Facebook, Google, or Email account.

2
Go to My Events menu under Organizer Pages section in your profile drop-down.

3
Find the event you wish to edit from the list of all your Upcoming and Past events and then click on Dashboard and then click on  Edit event.


4
If you are creating an event for the first time, click on Manage Ticketing.

5
You will see a list of all created ticket types for that particular event. To add a new ticket type click on Add Ticket.

How to Enable Additional Options in a Ticket Type?

While you are creating or editing an existing ticket type, you can also employ additional settings to better control the ticket.

1
In the ticket type pop-up box, you can add Instructions for Attendees under Manage Ticket section, click on More options if you want additional settings.

You will be asked to enter a mobile number. An OTP will be sent to that mobile number.

Instructions for Attendees: Whenever a ticket is booked/purchased at AllEvents the buyer receives a copy of their ticket in their Email. You can use this field to send a message along with a copy of the ticket. Here you can copy and paste the instructions you get from Zoom webinar or any other webinar platforms that you are using. 

    For example: Zoom ID   : xxxxxxxxx
                            Password :   xxxxxx
2
Now you can add additional settings to the ticket type in question. To save the changes, click on Save

  • Ticket Description:  This will be visible to ticket buyers when they come to your event page. You can use this to talk about what is included and what is excluded in the Ticket. For example, here you can talk about the joining instructions which will be sent in the ticket confirmation mail. And also write what benefit they get from purchasing tickets and what you are going to deliver to them.
  • Ticket Sales Start & Ticket Sales End: You can use this to create short-term ticket sales. For example, Early Bird Tickets where the ticket is only open for a few days after the event is published. Similarly, you can also create a ticket that goes on sale just before the day of the event.
  • Ticket Group Name: You can use this to create names for groups such as Season Passes, Daily Passes.

If your currency is not supported by either PayPal or Stripe, your tickets will be set to "pay at venue" mode automatically, and you can mark the attendee ticket as paid manually. To learn how, click here.

If you wish to collect payment offline, i.e., at the event venue, you can just click on Finish. You can use our organizer app to mark a ticket as paid. To learn more, click here.

Using a Mobile App

How to edit a ticket type

1
Launch the Allevents Organizer app. On the left side, panel click on My Events. Then find the relevant events from the list of all your events and tap on Edit under the event.

2
Scroll down to the end of the Edit event page and tap on Manage Ticketing.

3
You will see a list of all created ticket types for that particular event. To edit the ticket type, tap on the "down" arrow across the ticket type and tap on Edit Ticket.

How to Enable Additional Options in a Ticket Type?

While you are creating or editing an existing ticket type, you can also employ additional settings to better control the ticket.

1
In the ticket type pop-up box, you can add instructions for Attendees under Manage Ticket section, tap on More options if you want additional settings.

Instructions for Attendees: Whenever a ticket is booked/purchased at AllEvents the buyer receives a copy of their ticket in their Email. You can use this field to send a message along with a copy of the ticket. Here you can copy and paste the instructions you get from Zoom webinar or any other webinar platforms that you are using. 
For example: Zoom ID   : xxxxxxxxx
                      Password:  xxxxxx
2
Now you can add additional settings to the ticket type in question. To save the changes, tap on Save.

  • Ticket Description:  This will be visible to ticket buyers when they come to your event page. You can use this to talk about what is included and what is excluded in the Ticket. For example, here you can talk about the joining instructions which will be sent in the ticket confirmation mail. And also write what benefit they get from purchasing tickets and what you are going to deliver to them.
  • Ticket Sales Start & Ticket Sales End: You can use this to create a short-term ticket sales. For example, Early Bird Tickets where the ticket is only open for a few days after the event is published. Similarly, you can also create a ticket that goes on sale just before the day of the event.
  • Ticket Group Name: You can use this to create names for groups such as Season Passes, Daily Passes.
Was this article helpful? Thanks for the feedback There was a problem submitting your feedback. Please try again later.