How to cancel & refund a ticket to your attendees?

Go to the profile dropdown on the top right of the website → My Events → Event Dashboard → Registrations → Payments → Action dropdown → Cancel Tickets

  1. Navigate to the profile dropdown on the top right of the website and open the My Events page.


  1. Make sure you choose the right Organizer Page. Then, click on Dashboard.


  1. Click on Registrations on the left menu table under Manage Event. 


  1. Navigate to the Payments tab. Find the relevant ticket and click on its Action dropdown. Then, click on Cancel Tickets.

Once you cancel the ticket, the dashboard will display a transaction ID that you can copy and find the exact same transaction ID in your PayPal/Stripe dashboard to validate.

When processing payments through AllEvents, we will initiate the refunds from your side (via PayPal or Stripe Checkout Dashboard).

When receiving payments offline, we urge you to refund the transaction amount to the concerned attendees as per your cancellation or refund policy.

Should you require additional assistance or have any questions, please feel free to reach out to support@allevents.in.

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