How do I broadcast a message to my ticket buyers?

This feature is designed to help you communicate essential instructions, event updates, reminders, or any other important information you think your attendees should be aware of, including event postponements or cancellations.



Below are the steps you need to follow to edit an event:


  1. Go to the profile dropdown on the top right of the website and click on the Manage Events option.



  2. Select the relevant event to go to the Event Dashboard, and on the menu on your left, select Broadcast Message in the Marketing dropdown menu.

  1. In the Broadcast Message section:
    1. Choose the ticket type for which you want to send the message from the Select ticket types dropdown.


    2. Choose the type of message you want to broadcast to your attendees from the Select notification types dropdown.


    3. Depending on the notification type selected, the subject of your message will be generated automatically.



    4. In the Message body, compose the message you want to broadcast to your attendees. Be clear, concise, and informative. You can use this message to share event updates, important information, or any other relevant content.


    5. Once you have crafted your message, click on Send.

Note: You can send up to 5 broadcast messages to each event per day, so use this feature thoughtfully to keep your attendees informed without overwhelming them.

Should you require additional assistance or have any questions, please feel free to reach out to support@allevents.in.

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