How to reschedule/cancel/mark your event as sold out?

Go to the profile dropdown on the top right of the website → My EventsEvent DashboardEvent Status Dropdown

  1. Go to the profile dropdown on the top right of the website and open the My Events page.


  1. Navigate to the event you want to change the event status of and click on Dashboard.


  1. Click on the Event Status Dropdown.

To mark your event as sold out

  1. Click on the Mark as Sold Out option.


  1. You will be shown a confirmation box. Read the description on it and click on Mark as Sold Out.

Your event will be marked as sold out.


  1. To resume sales for your event, click on the Event Status Dropdown and select Resume Sales.

    To keep the same ticket types, go to their Actions dropdown and click on Resume Registrations.

When resuming registrations for your event, you can also choose to add a new ticket type for your event.

Your event status will be changed to Live.

To reschedule your event

  1. Click on the Reschedule option.


  1. If you want to prepone or postpone your event, click on Reschedule to different date. Choose the date and time for your event and click on Continue.


  1. You will be recommended to broadcast a message to your attendees informing them about the rescheduled event. To move further, click on Let’s Broadcast.


  2. Edit your message to your liking and click on Broadcast Message.

Your message will be broadcast to your attendees. It is advisable that you issue refunds to the attendees who will not be able to attend your rescheduled event.

If you are unsure about when to reschedule your event, select the To be decided option from the Rescheduling Event dropdown, and ensure to broadcast a message to your attendees.

Your event status will be changed to Rescheduled.

To cancel your event

  1. Click on the Cancel Event option.


  1. You will be recommended to broadcast a message to your attendees informing them about the canceled event. To move further, click on Let’s Broadcast.


  1. Edit the message to your liking. Share the reason behind the cancellation of your event, and the steps to get a refund, and click on Broadcast and Cancel Event.


  1. Your event status will be changed to Cancelled.

Should you require additional assistance or have any questions, please feel free to reach out to suppport@allevents.in.

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