Importing contacts to your Organizer Page

Importing a .CSV file of your existing contacts on is the best way to build your following, it's quick and simple to send event invitations across all of your events. By doing so, we will inform all your contacts that they have been added as follower to your page along with an option to opt-out.

If you’re switching to from another ticketing platform, they should provide a .CSV file of your past customers that you can import. You can import contacts from Gmail and Hotmail, upload contacts from CSV, Outlook, and Excel files, add emails manually, and use attendee lists from past events.

Note: You can import up to 500 subscribers at a time initially and as we verify your data later we will allow you to import more.

Note: Each subscriber you import to your following must give you express permission to send to them event updates and have opted in to receive emails from you. It is illegal to use data that you do not have express permission to use.

How to build your following by importing a .CSV or XLS of existing customers

Formatting your .CSV or XLS file to upload


Errors can occur if your list is not set up correctly. Before you import, download and view one of our examples of .CSV templates:

You can use these as a template for creating your own .CSV file.

TIP: Make sure your file is formatted perfectly before uploading. When you set up the file, emails go in the first column (A), first name in the second column (B), and last name in the third column (C) and phone number in the fourth column (D). Please note that all the columns are optional except the email column. 

Import your .CSV file

Sign in to your account using either Facebook account or Google account or Email account.

On your profile dropdown from top-right, you will see a list of all Organizer Pages created under the same account.

On your Organizer Page, click on Manage Page. From the drop-down, click on Import Followers.

A new pop-up box will open up where you can Import your customer database. Click on the checkbox to accept the Terms of Service and Privacy Policy. Finally, you can upload a .CSV file.

Note: Once the Import has been processed, we'll send you a confirmation email. If your import is unsuccessful please contact