How to cancel & refund a ticket to your attendees?

Go to the profile dropdown on the top right of the website → My Events → Event Dashboard → Registrations → Payments → Action → Refund Amount

  1. Navigate to the profile dropdown on the top right of the website and open the My Events page.


  1. Make sure you choose the right Organizer Page. Then, click on Dashboard.


  1. Navigate to Registrations tab → Payments → Action → Refund Amount


Once you cancel the ticket, the dashboard will display a transaction ID that you can copy and find the exact same transaction ID in your PayPal/Stripe dashboard to validate.

Should you require additional assistance or have any questions, please feel free to reach out to support@allevents.in.

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