How do I pause/resume registrations for a ticket type?

If your event has tickets people need to buy to join, you may sometimes end up in a scenario where you need to pause the registration for a specific ticket type. When this happens, it is just a few clicks, and you won't have to worry about it anymore.

Using Desktop Website

Below are the steps you need to follow to pause/resume the registration for a ticket type using the desktop website:

1. Go to the profile dropdown at the top right of the website and click on the Manage Events option.

   
   
   
   
   

2. Select the relevant event to go to the Event Dashboard, and on the menu on your left, select Registrations option.

   
   
   
   
   
3. Now click on the Issue Tickets dropdown menu on the right and select Manage Ticket Types.

4. Navigate to the Actions dropdown of the ticket type you want to pause registrations for and click on Pause Registrations. Then, click on "Continue" in the pop-up.

5. You can resume registrations for a ticket type any time you like by going to the Actions dropdown and clicking on the "Resume Registrations" button.

Using Mobile App

Below are the steps you need to follow to pause/resume the registration for a ticket type using the mobile app:

1. Open your AllEvents Event Manager app. Find the relevant event from your events list and tap on the "Edit" button.

2. Scroll down to the end of the page and tap on Manage Tickets.

   
   

3. Navigate to the Actions dropdown of the ticket type you want to pause registrations for and click on Pause Registrations. Then, click on "Continue" in the pop-up.

4. You can resume registrations for a ticket type any time you like by going to the Actions dropdown and clicking on the "Resume Registrations" button.