What is ticketing dashboard of an event
At AllEvents.in, you can see how your event is performing such as the Number of Interested People, Number of Tickets Bought, Number of Leads, etc.
All of this information regarding an event can be found under the Ticketing Dashboard.
It is recommended that the ticketing dashboard is viewed in the Desktop website. You can also view the Desktop version of the website in your mobile device. Here is how you can do it.
How to open the ticketing dashboard?
- 1
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Log in to your
AllEvents.in account. Go to
Event Ticketing under the Organizer section of your profile drop-down.
- 2
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Find the relevant event and click on
Ticket Sales.
- 3
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On the next screen you will see is the
Ticketing Dashboard for an event.
How to manage ticketing for an event?
In the event ticketing dashboard, you can manage the ticketing for the event using the buttons provided as shown in the figure below.
- Manage Ticket Types: You can add/remove/configure ticket types for your event here. To learn how to create a ticket type, click here.
- Issue Tickets: You can manually issue tickets to an attendee of the event. To learn how you can issue tickets, click here.
- Ticket Integrations: You can use our ticket integration for free. To learn how, click here.
- Customize registration form: When you need to collect additional data from the ticket buyer, you can customize the ticket registration form by selecting this option. To learn how, click here.
- Coupon Code: You can use Coupon Code to generate Discounts for the ticket buyers. You can also create bumper discount with this. To learn how, click here.
- Manage admins: You can grant access to your collaborators to help you manage events by adding them as admin. To learn how, click here.
What are the various reports on the Ticketing dashboard?
As mentioned earlier, you can see various information regarding your events on the Ticketing Dashboard. Once you understand these reports clearly, you can improve your event audience, you can even manage your event better than you thought you would be able to.
To view a particular report in detail, just click on that report box. It will expand to show the full report. You can hide this back, by clicking on the title again.
Interested
Simply speaking, people who have shown interest in attending your event but haven't initiated the process of booking or registering. It is always a good idea to get in touch with them. If done right, they can transform into attendees of your event, 😊
In case you are wondering how a user can show interest in an event. There is a button labeled I am interested in the email invites you to send using the Email Credits. To learn more about email credits, click here.
Leads
Leads are people who initiated the procedure of booking the tickets for your event but for some reason, they couldn't finish it. In this sense, they are potential attendees for the event.
It is always a good idea to talk to leads, who knows if maybe they will successfully book for the event.😊
Sometimes, when there is an error in payment transaction due to some unforeseen circumstance, the attendee's booking won't be marked as paid automatically even when attendee has paid the amount.
In these cases, first verify with us by sending an email whether the amount is received, and then you, as the organizer of the event, can confirm the transaction status and mark the ticket as paid manually by clicking on Mark as Paid.
You can also download this Leads data by clicking on Download as Excel file.
Tickets
Pretty obvious, you can see the ticket you have issued and the tickets that the attendee booked for your event under this report.
Sometimes, when an attendee has accidentally deleted his/her tickets, you can resend them the ticket by clicking on Resend Ticket.
If you have created a custom form for one or more ticket types for the event, then you can also view the data collected by custom forms by toggling the Show Custom Form Data.
You can also download details of tickets in the form of a Microsoft Excel file, by clicking on Download. This will be especially useful if you create a custom form for the ticket types.
Payments
Except for free tickets, all other tickets include online fund transactions. To keep better track of your payments, you can use this section.
You can also download this data in the form of an Excel file by clicking on Download as Excel file.
Check-Ins
When an attendee has checked in to your event, you mark them as Checked In. This section displays data of all checked-in attendees.
You can also download this data in the form of an Excel file by clicking on Download.